We want you to be completely satisfied with your purchase. If you are not satisfied, you can take advantage of our return and exchange policy, which is managed through Walmart.
Eligibility for Returns and Exchanges
- Items purchased through the F&D website and fulfilled by Walmart are eligible for return or exchange.
- Returns are accepted within 30 days of delivery for most items. Some categories (e.g., electronics, perishables) may have specific return windows or conditions.
Conditions for Returns
- Items must be in their original condition, unused, and in the original packaging with all accessories and tags.
- Proof of purchase (order confirmation or receipt) is required to process the return.
How to Initiate a Return or Exchange
- Visit the Returns Center on Walmart’s website or use the link provided in your order confirmation email.
- Follow the instructions to generate a return label and initiate the return.
- Package the item securely and drop it off at the designated return location or arrange for pickup, as instructed by Walmart.
Refund Process
- Refunds are processed by Walmart and typically take 7-10 business days after the return is received and inspected.
- Refunds will be issued to the original payment method.
Exchanges
- If you wish to exchange an item, initiate the return as described above and place a new order for the desired item through the F&D website.
- Exchange eligibility may vary based on item availability.
Non-Returnable Items
Certain items are not eligible for return such as personalized or custom-made products or the ones that have been marked non-returnable during the time of purchase.
Additional Information
- For questions about returns, refunds, or exchanges, you can contact F&D’s customer support team or reach out to Walmart’s customer service directly.
