Your Privacy Matters to Us!
At Find and Drop (F and D), we prioritize your privacy as much as ours. This policy outlines how we collect, use, and protect your data, ensuring compliance with all applicable privacy and protection laws.
Our Commitment to Protecting Your Data:
Protecting your personal information is integral to our customer service values. We only collect the data necessary to process your orders and provide a stress-free shopping experience. Our practices are designed to safeguard your information and maintain transparency.
Data Retention:
We only retain your personal information for as long as it is needed to fulfill the purposes for which it was collected. If you have an F and D account, your data is securely stored to allow convenient access as long as your account remains active. When you delete your account, we promptly remove your data unless it is required for legal or business purposes.
Anonymous Browsing:
You are welcome to explore our website without creating an account or sharing personal details. During such visits, your identity remains anonymous, and we do not attempt to identify you unless you choose to create an account and log in using your credentials.
Data We May Retain:
F and D reserves the right to retain certain records, including your interactions with our team through phone, social media, live chat, email, or other means. We may also store details about your interests on our platform, such as search history, wishlist products, and items added to your cart, to improve your shopping experience.
Data Collection:
To register customers on our platform and provide personalized services, we collect the following information:
- Full Name
- Email Address
- Identity Number
- Contact Number
- Address/Location
Credit Card Information Protection:
F and D ensure the highest level of security when handling credit card information. We do not store your credit card details or security codes unless explicitly approved by you. Your payment data is never used for secondary transactions without your consent.
We do save purchase and transaction records, displaying terms like “MasterCard,” “Debit Card,” or “Visa Card” for your reference to identify payment methods used.
Personal Data Sharing and Protection:
Your data is never shared without your consent. When you make a purchase, we may share necessary details (e.g., name, phone number, and address) with our logistics partners to facilitate order delivery to your preferred location.
Your right to control your data:
We respect your right to control your data. You can access, modify, or delete your account information at any time. For further assistance, our support team is always available to help.
Updates to This Policy:
F and D may revise this privacy policy periodically to reflect changes in our practices or for legal and regulatory compliance. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact Us:
For any questions or concerns about our privacy practices, please contact us via email or through our website’s support channels. Your trust is invaluable to us, and we are committed to addressing your concerns promptly.
Thank you for choosing F & D!
